Order And Returns Information

 

Change or cancel an order

If you wish to change or cancel an order contact our Customer Service department on 0800 043 5231 between 9am and 5.30pm Monday to Friday.

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Your order history

To get information on your orders (past and present), please sign into your account.

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How do I track my order?

To track your delivery or check the status of your order, please contact our Customer Service department using our contact form or call us on 0800 043 5231 between 9am and 5.30pm Monday to Friday and one of our Bedding Consultants will provide you with a full update.

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Returns procedure

If, for whatever reason, you are unhappy with your purchase, please contact us within 14 days of receipt of the bed or mattress.

We will arrange for the collection of the bed or mattress.

The cost of returning an item is £50 per individual item.

We will then refund you the difference or we can offer you store credit to the value of the item minus returning charge.

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Refunds policy

Please read our Terms And Conditions for full details.

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